General
I have unpacked my seating furniture, but it has a strong smell. Is this normal?
- Yes, the typical smell of new furniture is normal due to the materials used during production.
- Make sure to ventilate the room well to reduce the odour.
I have had my sofa for several months. How can I restore its shape after frequent use?
- Smooth the armrests or backrests from the inside out.
- Firmly shake up the cushions to restore compressed areas.
- Repeat these steps regularly to maintain the shape.
What is the maximum weight capacity of the seating furniture?
Our seating furniture is designed for users up to a maximum of 120 kg.
Upholstery & Coverings
My sofa has developed creases and indentations over time. How can I fix this?
Creases and indentations are normal with frequent use. To maintain the original shape for longer, follow these steps regularly:
- Smooth the armrests or backrests from the inside out.
- Firmly shake up the cushions to restore compressed areas.
- Repeat these steps regularly.
I notice small fabric balls on my sofa. What is this and what can I do about it?
This is called pilling and is caused by friction during use. It cannot be prevented. You can easily remove it with a fabric shaver without affecting the upholstery quality.
How can I prevent my fabric from discolouring?
Avoid placing upholstered furniture in direct sunlight. Artificial light can also cause colour changes. Dark fabrics and natural materials are more sensitive.
- Use curtains or sun protection such as blinds or shutters to block direct sunlight.
- Rotate your furniture regularly if it is not fixed in one place to ensure even exposure.
I notice a seat impression in my favourite spot. How can I prevent this?
Alternate seating positions regularly. This cannot be completely avoided, but you can gently brush the fabric fibres to refresh the surface and reduce the effect.
My sofa causes static electricity when I sit down. How can I solve this?
This occurs when synthetic fabrics come into contact with clothing, especially in dry air. Ensure proper ventilation and maintain a humidity level of 45 to 55%.
My leather sofa shows natural variations in structure. What does this mean?
Leather is a natural product and may show colour differences and characteristics such as grain, wrinkles, insect bites, and veins. This is completely normal and contributes to its authentic look. If you prefer minimal variations, choose protected leather (Taurus leather) from our collection.
I have just purchased a leather sofa. How should I maintain it?
- Avoid direct sunlight as much as possible.
- Keep a safe distance from heat sources.
- Protect the sofa from grease and perspiration.
- Keep it dust-free with a dry cotton cloth.
- Perform regular maintenance using a suitable care product.
- Protected Taurus leather: we recommend the Leather Guard Plus+ care set by Oranje.
- Semi-aniline leather:
- Some leathers require regular nourishment with a leather wax.
- Others have a protective layer that wears over time. Maintain with a semi-aniline care kit.
- Nubuck leather: Maintain regularly with a nubuck care kit.
- Aniline leather: This is a 100% natural product with no specific maintenance products. Follow general guidelines carefully.
- Remove stains immediately by dabbing with paper towel. Do not use solvents.
Seating with Electric Recliner Function
What is the maximum weight for an electric recliner?
To ensure proper functioning of the motors, the maximum weight is 120 kg. Do not sit or stand on armrests, headrests, or footrests.
What should I do before first use of the battery?
Charge the battery for approximately 8 hours before first use using the supplied charger. First connect the power supply to the furniture, then to the socket. When fully charged, disconnect from the socket first, then from the furniture.
Where can I find the power connection?
Usually located at the back, underneath the seat.
How often should I charge the battery?
This depends on usage, temperature, and user weight. We recommend charging once per week overnight. Some batteries give a signal when low and should be charged immediately.
I haven’t used my recliner for a while. What about the battery?
Charge the battery at least once every 3 months to maintain its lifespan.